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Refund Policy
At Blind Horse Trading Post, each piece is handmade with care and intention. Due to the nature of custom, one-of-a-kind, and small-batch handcrafted jewelry, all sales are final.
However, if your item arrives damaged or defective, please contact us within 7 days of delivery at blindhorsetradingpost@gmail.com with a photo and description of the issue. We’ll make it right—whether that means a repair, replacement, or store credit.
We do not offer refunds for:
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Buyer’s remorse
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Incorrect sizing (please read all sizing info carefully)
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Normal wear or tarnish
If you ever have questions before ordering, we’re happy to help. Thank you for supporting slow, intentional craftsmanship.
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